For Renters

Applications

• Submit a new application
• Application Dashboard
• Login to an existing Applicant account
• Pending application status
• Cannot access previous applicant account
• How do I change the dates in my application?

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Groups/Co-Applicants

• Applicant User Roles: Primary, Roommate, Occupant, Guarantor/Co-Signer
• Add a Roommate, or Guarantor/Co-Signer to an Application
• Guarantor/Co-Signer Application
• Co-applicants are NOT receiving the email invite to apply

Employment Information

• Verification of Employment (VOE)
• Add Proof of Income or Supporting Documents
• Stated Monthly Gross/Net Income
• Edit/Update Employer Verifier Contact Details
• Connect a financial institution for verification of income
• How do I change the contact information for my employer?

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Tenancy Information

• Verification of Tenancy (VOT)
• View or Edit Tenancy/Address Information
• Add additional addresses to my application
• What does “address lookup” mean in the application?
• I updated (or need to update) my landlord’s contact information for the tenancy verification, can the verification form be resent?
• How do I update my landlord’s contact information?

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Credit Reports & Background Checks

• No credit score or error message
• Error on my returned credit or background check
• Copy of reports – credit and background checks
• The name I entered is not my legal name, how can I complete my identity verification?
• I have a frozen file!

International Applicants

• I do not have a social security number (SSN)
• I have a SSN but I have more credit history in a different country.
• I have US documents but am currently living abroad.

About Intellirent

• Privacy & Terms of Use
• Contact Technical Support
• Using supported browsers
• What is the status of my application? Did I get the apartment?
• Is my application approved?
• I submitted my application, when can I view the property?`

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