- Submit a new application
- Application Dashboard
- Login to an existing Applicant account
- Pending application status
- Cannot access previous applicant account
- How do I change the dates in my application?
- Verification of Employment (VOE)
- Add Proof of Income or Supporting Documents
- Stated Monthly Gross/Net Income
- Edit/Update Employer Verifier Contact Details
- Connect a financial institution for verification of income
- How do I change the contact information for my employer?
- Verification of Tenancy (VOT)
- View or Edit Tenancy/Address Information
- Add additional addresses to my application
- What does “address lookup” mean in the application?
- I updated (or need to update) my landlord’s contact information for the tenancy verification, can the verification form be resent?
- How do I update my landlord’s contact information?
TransUnion Credit Reports & Background Checks
- Contact TransUnion
- The TransUnion Identity Verification (IDV)
- Error message: Identity Verification, Action Required!
- Error on my returned credit or background check
- Copy of reports – credit and background checks
- The name I entered is not my legal name, how can I complete my identity verification?
- Contact Technical Support
- Using supported browsers
- What is the status of my application? Did I get the apartment?
- Is my application approved?
- I submitted my application, when can I view the property?`