Applicant FAQs and best practices

An application is unique to an individual Applicant. Each Applicant should complete a separate file and submit a separate non-refundable application fee. 

Technical support is available for both agents and applicants 7 days a week. For security and the fastest response time, an applicant should always reach out to Intellirent directly. 

For Renters

Visit the For Renters Knowledge Base for a full list of articles.

Applications

• Submit a new application
• Login to an existing Applicant account
• Application Dashboard

Group Applications

• Add a Roommate, or Guarantor/Co-Signer to an Application
• Guarantor/Co-Signer Application

Employment Information

• Add Proof of Income or Supporting Documents
• Edit/Update Employer Verifier Contact Details

Address Information

• Update Address/Tenancy Information
• Add additional addresses to my application

TransUnion Credit Reports

• Contact TransUnion
• The TransUnion Identity Verification (IDV)
• Error message: Identity Verification, Action Required!

General

• Privacy & Terms of Use
• Contact Technical Support