The Intellirent application was designed to help quickly walk your renter through the steps of an online application, collecting all data and documentation in one spot. *Depending on customizations, your rental application may look different.
Each applicant must create their own secure account. All data fields of the application are required, although supporting documents/attachments are not initially required before paying and submitting.
Applicants can log off and back into their application at any time. After submitting, applicants should log back into their account to make any requested changes or review their Pending requirements. Changes are made in real-time.
To begin, the applicant will enter all basic information. If you have a more than one applicant who is applying together, please only ask one applicant to start the process to apply. Learn about the group application process.
If your applicant selects I do not have a social security number, the applicant will be directed to our International Applicant flow.
If the applicant selects, I rent this property, they are alerted to the verification process.
An applicant is asked if they are Currently Employed, Self Employed or Unemployed.
If the applicant selects, Currently Employed, they are alerted to the verification process.
Whether your applicant is Currently Employed, Self Employed or Unemployed, Intellirent will request Proof of Income/Supporting Documents.
Documents are an additional type of employment verification agents and an actionable item for agents once the application is submitted. Documents are reflected on the agent dashboard as Income.
If the applicant has more than one job, or source of Income, the applicant should select +Another Income Source at the bottom of the page. Each source should be added separately.
If your applicant did not select and upload a Driver's License for a Government Issued Photo ID in Personal Information, the first page, and the applicant has selected I have a vehicle, they will be prompted to add the missing Driver's License in this section. You will then receive two identification documents – the documents they added in Government Issued Photo ID, and the document added for Driver's License here.
I have a Pet
If your applicant selects I have a Pet, they must enter basic pet information and submit a photo.
I have a Service Animal
If your applicant selects I have a Service Animal, they must submit basic information and a photo, plus additional documentation for the service animal.
Like Income, Pet is an actionable item for the agent to review and accept.
If your applicant selects Yes to any background question, a space will populate requesting additional information regarding the situation.
Review and Submit
The signature collected is used to generate the authorization to release forms that are sent to both current employment and tenancy contacts.
Property Selection, Move-In Date, and Payment
If you sent an application from a property, that property will populate on the last page of their application.
Immediately after submitting the payment, and if the applicant has entered a social security number, they will be redirected to TransUnion's identity verification questionnaire.
Agents will receive notifications of all submitted applications. Unless notifications are turned off in settings.
Still need help? Submit a support request here.