For Agents
Applications
- How do I send an application?
- How do group applications work?
- How do I print an application?
- What does the application process look like?
- Where do I see all the applicants I've invited to apply?
- Where can I find the Adverse Action letter?
Properties
- How do I list or add a property?
- How do I archive a property?
- I created a property but I can't find it
- How do I move a property from drafts to the properties folder?
- Can I change a property back to a draft?
- How long does my property stay active on Intellirent?
Rental Marketing
- Where are properties listed?
- How do I activate rental marketing for my properties?
- How will potential renters contact me from my listings?
- Can I hide my address when advertising my property?
- How do I delete a listing advertisement?
- My properties are not syndicating.
Verifications & Actionable Items
- How do I manually complete the verifications?
- What is the verification process?
- How do I resend the verification emails?
- Why is income still pending or yellow?
- How can I stop the tenancy verification process?
- What does a dash (-) mean?
TransUnion Credit Reports & Background Checks
- How do I contact TransUnion?
- What is the TransUnion Identity Verification (IDV)?
- Why am I seeing Not Enough Data instead of a credit score?
- Will the credit pull affect my applicant's credit score?
- My applicant has a dash (-) instead of a credit score on their application. What does this mean?
- My applicant has a globe icon instead of a credit score on their application. What does this mean?
Managing Your Rental Applications
International Screening Reports
Organization for Teams
General
- What is Intellirent’s Referral Program?
- I am locked out of my account, what do I do?
- Where do I find the settings?
- How do I reset my password?
- What do Profile settings do?
- What is the Renter Resume?