For Agents
Applications
- Invite a potential renter to apply
- Application Process for Renters
- Household or Group Process: Co-Occupant/Roommate, Co-Applicant/Guarantor
- Applicant/Renter Status: Completed, Pending, Not Started
- Applicant Details
- Share or assign permissions for an Application
Application Management
- NOTICE: Renter Resume download notifications to be deleted, beginning April 29, 2024
- Applicants, Properties, Tasks
- Settings
- Application Criteria
- Guarantor OFF: Activate on an as-needed basis
- The Renter Resume
Credit Reports & Background Checks
- Can applicants enter an ITIN instead of SSN?
- Credit Report
- Background Checks: Criminal & Housing Court Records
- No Credit Score, Status or Error Message
- The Experian Identity Verification & Authentication Process
- Fraud Indicators Found on Credit Report
Verifications & Actionable Items
- Employment & Rental Address History Verification Process
- Income & Pet for review by agent
- Send or resend the verification
- Income Report for Connected Financial Institutions
- Scanning renter's supporting documents
- Download or resend authorization to release forms.
Properties
Rental Marketing
- Activate Rental Marketing
- Deactivate Rental Marketing
- Listing site partnerships
- Troubleshooting & ILS Guidelines
- Potential renters contact agents directly
- Live links to advertisments
International Applicants
Organizations & Brand Management
- Authenticate your Organization
- Brand management for the agile team
- Organization roles & invites
- Tenant Representative/Joint Relationship
- Application Fee Revenue Share
- Add individually created account to an organization
Intellirent Agent Account
- Contact technical support
- Product & Status Updates
- Resetting agent password
- Two-Factor Authentication (2FA)
- Billing
- Agent account vs Applicant account