For Agents
Applications
- Invite a potential renter to apply
- Application Process for Renters
- Group Applications: Co-Occupants/Roommates, Guarantors/Co-Signers
- Applicant Type: Primary, Co-Occupant/Roommate, Guarantor/Co-Signer
- Application Status: Completed, Pending, Not Started
- Applicant Details
Dashboard & Application Management
- Applicants, Properties, Tasks
- Account Settings
- Application Criteria
- Guarantor OFF: Activate on an as-needed basis
- The Renter Resume
- View applicant's full SSN
TransUnion Credit Reports & Background Checks
- TransUnion Credit Report
- Background Checks: Criminal & Eviction Reports
- The TransUnion Identity Verification (IDV)
- No Credit Score - Error Icons
- Not Enough Data
- Fraud Indicators Found on Credit Report
Verifications & Actionable Items
- Verification process for Employment and Tenancy
- Income & Pet for review by agent
- Download or resend authorization to release forms.
- Stop the verification process
- Send or resend the verification
- Manually complete the verifications
Properties
Rental Marketing
- Activate Rental Marketing
- Listing site partnerships
- Troubleshooting: Property Rejected, or Not Posted
- Potential renters contact agents directly
- Live links to advertisments
- Deactivate rental marketing
International Applicants
Organizations & Brand Management
- Brand management for the agile team
- Manage your team's Organization
- Account Roles/Types & Functions
- Add a Sub Agent to multiple accounts
- Move a property to a different account
- Move an application to a different agent or property