For Agents
Applications
- What does the application process look like?
- How do I send an application?
- How do group applications work?
- How do I print an application?
- Where do I see all the applicant's I've invited to apply?
- Where can I find the Adverse Action letter?
Managing Your Rental Applications
Verifications & Actionable Items
TransUnion Credit Reports & Background Checks
- Will the credit pull affect my applicant's credit score?
- What is the TransUnion Identity Verification (IDV)?
- Why am I seeing Not Enough Data instead of a credit score?
- My applicant has a globe icon instead of a credit score on their application. What does this mean?
- My applicant has a dash (-) instead of a credit score on their application. What does this mean?
- Why does the credit score have an exclamation point?
Nova International Screening Reports
Properties
- How do I list or add a property?
- How do I archive a property?
- I created a property but I can't find it
- How do I move a property from drafts to the properties folder?
- Can I change a property back to a draft?
- How long does my property stay on Intellirent? How do I renew my listing?
Marketing
- Can I hide my address when using syndication?
- How do I set up syndication for my properties?
- Where are properties listed?
- How will potential renters contact me from my listings?
- How do I delete a listing advertisement?
- My properties are not syndicating.
Organizations
General
- Where do I find the settings?
- How do I reset my password?
- What do Profile settings do?
- What is the Renter Resume?
- What are Tasks?
- How do I view archived tasks? I accidentally archived a task that was not completed, what do I do?