For Agents
Applications
- Invite a potential renter to apply
- Application Process for Renters
- Group Applications: Co-Occupants/Roommates, Guarantors/Co-Signers
- View invited applicants
- Application Type: Primary, Occupant, Roommate, Guarantor
- Application Status: Completed, Pending, Not Started
Dashboard & Application Management
- Account settings
- Application Criteria
- The Renter Resume
- Adverse Action, Letter of Denial
- Understanding Tasks
- Locked out of account
Properties
Rental Marketing
- Activate rental marketing for published properties
- Listing site partnerships
- Potential renters contact agents directly
- Hide property address
- Remove an advertisement from partner sites
- My properties are not syndicating.
TransUnion Credit Reports & Background Checks
- Interpreting the TransUnion credit report
- Credit Score Categories: Decline, Conditional, Low Accept or Accept
- The TransUnion Identity Verification (IDV)
- Not Enough Data credit score
- Contact TransUnion
- Will the credit pull affect my applicant's credit score?
Verifications & Actionable Items
- What is the verification process?
- How can I stop the tenancy verification process?
- How do I manually complete the verifications?
- Download or resend authorization to release forms.
- How do I resend the verification emails?
- Why is income still pending or yellow?