For Agents
Applications
- Invite a potential renter to apply
- Application Process for Renters
- Household or Group Process: Co-Occupant/Roommate, Co-Applicant/Guarantor
- Applicant/Renter Status: Completed, Pending, Not Started
- Applicant Details
- Share or assign permissions for an Application
Application Management
- Applicants, Properties, Tasks
- Settings
- Application Criteria
- Guarantor OFF: Activate on an as-needed basis
- The Renter Resume
- Messaging
Credit Reports & Background Checks
- The TransUnion Identity Verification (IDV)
- Contact TransUnion
- TransUnion Credit Report
- Background Checks: Criminal & Eviction Reports
- Fraud Indicators Found on Credit Report
- Site Criteria Criminal Filters
Verifications & Actionable Items
- Employment & Rental Address History Verification Process
- Income & Pet for review by agent
- Send or resend the verification
- Income Report for Connected Financial Institutions
- Download or resend authorization to release forms.
- Turn off auto-verifications
Properties
- Publish a property
- Archive a property
- Move Property from Draft or Archived to Published
- Edit published properties
- Move Property to a different agent in your Organization
- Share or assign permissions for a Property
Rental Marketing
- Activate Rental Marketing
- Deactivate Rental Marketing
- Listing site partnerships
- Troubleshooting & ILS Guidelines
- Potential renters contact agents directly
- Live links to advertisments
International Applicants
Organizations & Brand Management
Intellirent Agent Account
- Contact technical support
- Product & Status Updates
- Resetting agent password
- Two-Factor Authentication (2FA)
- Billing
- Agent account vs Applicant account