Applicant/Renter Status: Completed, Pending, Not Started

The Intellirent application and credit background check are all-in-one. Before the application is returned to an agent's account, applicants must enter all required data fields, sign the online terms of agreement, pay the application fee, and pass the TransUnion Identity Verification. 

Once an application is submitted, the agent will get notified. Agents should login to their secure account to review all submitted data.

The application process allows an applicant to submit their data even if, in the moment, they do not have all necessary supporting documents. 

View Status

From the Applicants list view, agents will see an overview of the submitted applications. Next to each name will be the application type and status. 

Completed

Completed means the applicant has added all required data and uploaded requested documentation. 

Pending

Pending means the applicant has not uploaded all requested documentation.

An applicant should log back into their account to review pending items and upload directly on their dashboard. In a group application, it is possible for an agent to see 'Pending' once an applicant has created their account but has not yet paid and submitted their application. 

Not Started

Not Started will only appear for group applications, roommates or co-signers, and only if that invited applicant has not created their account. Once an applicant creates their account, their application status will change to Pending.

The applicant must pay the fee to submit their application, then must pass the TransUnion IDV, in order for their reports to be generated.

Still need help? Submit a support request here.