Once an application is submitted, agents are returned the application data, supporting documents, and a complete TransUnion credit report plus background checks.
Intellirent will also assist agents in completing the verifications for Employment and Tenancy. The process for doing so is as follows:
*Note: Verification requests are sent from Breanna Wise, with the email address "email@example.com".
Employment Info: Currently employed
Intellirent sends an email to the supervisor contact provided if the applicant has stated that they are currently employed. The email contains the signed authorization to release form along with a secure link where the supervisor contact can quickly verify online.
*Employment verification emails are only sent once, immediately after submitting the application, however, you may resend the verification at any time.
Tenancy Info: I rent this property
1st attempt: Immediately after the application fee is paid, Intellirent will email the signed authorization to release form along with a secure link where the landlord for the current address can quickly verify online.
2nd attempt: The following day and depending on the time an application was submitted, if the tenancy verification is pending there is a 2nd email reminder sent either at 8 AM or 12 PM, Pacific, 11 AM or 3 PM, Eastern.
3rd attempt: Same day, after the reminder email is sent, if the tenancy verification is still pending, Intellirent's support team will make a phone call to that tenancy contact. (There is no phone call made for employment.)
Failed attempt: After the phone call and if Intellirent is was unsuccessful in completing the verification, we will notify both the agent and the renter of our multiple attempts to collect the verification.
Agents can resend verifications from the Application Details page.
Navigate to the Application Details page by clicking on the applicant's name.
Then click on the option icon (three dots) and select "Resend"