The application is not in my account

Every applicant will receive a confirmation email of their submitted application. A submitted application means your applicant has paid the fee and agreed to terms of release. You should immediately see all application data after submission. 

If your applicant has confirmed they have submitted their application and you are not seeing their data on your account,

1. Did you send the invitation to apply from your account? (Do not ask your leads to apply by going straight to, myintellirent.com.)

2. Have your applicant confirm the property they are applying to. 

Applicants who have submitted can log back on to view all details of their application from their dashboard. This is what your applicant sees on their dashboard: 

If your applicant is not seeing your property address, please have the applicant reach out to Intellirent support directly so our support staff can confirm their decision to move their application to your account/property. 

They can reach our live support team by clicking on the Help button from their dashboard or by submitting a ticket HERE. 

 Still need help? Submit a support request here.