When an applicant is using their account to apply to multiple, non-associated, agents or properties, at times, Intellirent may need to disable the applicant's account access.
If the applicant can no longer login to their submitted application, this does not limit an agent's access to the application data, and our support team can help with any edits an applicant would need to make.
Consent to changes
If an application needs to be updated, it is required that the applicant themselves request the changes, as Intellirent's support team would need their consent to change their data.
Please ask the applicant to reach out to Intellirent's support team directly. The applicant should provide support with the agent and/or property data they are needing assistance with.
Still need help? Submit a support request here.