Manage your account preferences from your Settings:
- Find Your Settings
- Account Profile
- Business Address
- Notifications & Home Screen
- Public Profile
- Application Criteria
Find Your Settings
Your account Settings can be found by clicking on the drop down menu by your name at the top right corner. From the drop down, click on Settings.
Once in Settings, you'll immediately land in Account Profile where you can find data that is private to your Intellirent account.
Change Your Email or Password
Your email address and password are required when logging into your secure dashboard.
Scroll down past email and password to Business Address, and enter all fields within that section.
IMPORTANT: The Business Address is used to verify your agent account. Your Business Address should not be your rental property address.
Business Address information is never shared with your potential tenants, or Intellirent listing site advertising partners. The information required in this section is for TransUnion credit reporting and Intellirent security purposes when verifying your account: Potential Credit and Background Check Errors
If you are receiving an error message on your rental property, this may be due to missing data in your Business Address section found in Settings.
*Phone is required, Extension is not required. Click Change Address to Save.
Notifications & Home Screen
Scroll down to update your Notifications or your preferred Home Screen. Click Save.
Notifications are sent via email. The types of notifications include,
- Rental Application Submitted – related to applications that are associated with your account only. Get notified about new applications or updates on the applicant's activity such as new documentation submitted.
- Verifications Updates – related to the automated Employment and Tenancy Verifications.
- Organization Application Activity (only visible to Managing Agents) – when you are working with a team. Get notified about activity for applications that are not associated with your account.
Personal and Company Information
The personal contact information and company name in your Public Profile Section, will be sent to partner advertising sites when Rental Marketing is activated.
By default, the application fee is paid by the potential renter upon submitting their application. See Application Process for Renters: Payment.
If an agent would like to pay for the application fee instead of the applicant paying through Intellirent, the charge type can be changed under Billing.
Change Charge Type
Click the toggle to change the charge type and activate agent billing. A credit card is required in order to save changes.
Manage how your submitted applications appear in your account. Application criteria is private and will help you quickly view and better manage applications that have been submitted. Learn more about the Application Criteria here.
Add extra layers of security to your account. Learn more about the Two Factor Authentication (2FA).
Manage marketing for all properties in your account and view the list of partner sites. Learn about other rental marketing features.
Additional options for lease signing or file storage, Intellirent helps you continually streamline your rental business. Learn more about activating Integrations.
Still need help? Submit a support request here.