If you are needing to deny an applicant for any reason, including credit, you can generate a pre-populated Adverse Action letter.
To find the Adverse Action letter, you will first need to update the status of your applicant to denied. You can do this from the My Applications page by clicking the options icon (...) by the applicant's name, then select Deny.
A modal will pop up allowing you an opportunity to download the Adverse Action letter. You can select either For This Applicant or For This Group, if they are applying with anyone else.
The adverse action letter will have the applicant's pre-populated information on the letter. Review the downloaded pdf and send at your convenience.
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