As a FCRA compliant Consumer Reporting Agency (CRA), Intellirent takes pride in applying security measures to maintain a safe online environment for housing providers and potential renters.
An Organization is required to complete authentication every 365 days. For existing accounts needing to re-authenticate, the following steps can be completed from your Account Profile from your dropdown menu: Settings.
IMPORTANT: Whether you are an independent owner, or a leasing professional, authentication is required to be successfully completed by the Administrator of an Intellirent Organization obtaining credit and background reports for the permissible use of residential screening.
If you believe your are not the Organization Administrator/owner, please contact support. Provide the name and email address of the suspected administrator contact. We will be happy to assist in correctly linking the accounts in your Organization.
If you do not agree to the permissible use of obtaining credit and background reports for residential screening, please contact support. We will be happy to assist in deleting your Intellirent account.
This article outlines the following information about the authentication process:
Select Category
Step one of the authentication process. As an Organization Administrator, select the category that best fits your rental screening business needs. Regardless of ownership, Intellirent is required to capture our user's screening needs.
NOTE: For existing Intellirent accounts:
When an existing Organization contains more than one user, only two options will be present: 1) Real Estate Agent/Broker and 2) Property Manager.
Leasing professionals expecting to collaborate on screening results as a team are defined as the first two category options.
Complete form
Step two of the authentication process. As an Organization Administrator, after selecting a category, you will be required to complete the Business and Personal Information form.
Business Information
Required for Categories 1) Real Estate Agent/Broker and 2) Property Manager.
Personal Information
Required by Organization Administrators for all categories.
This information is collected as part of the housing provider resident screening permissible use and identity verification requirement: we must collect, verify, and maintain information on the individuals obtaining credit and background checks for potential renters, as required by our Experian partnership. This is intended to promote security and prevent individuals from using obtained renter data for fraudulent activity. Intellirent Privacy Policy
IMPORTANT: A credit report will not be pulled when authenticating an Organization Administrator account. However, personal data should be accurate. Any discrepancies may delay account access and delivery of Experian reports.
Verify your identity
After completing and submitting the form, you may be asked to answer a few Know Your Customer (KYC) questions. KYC questions come straight from Experian and are unique to your identity and Personal Information collected on the enrollment form. These questions and answers are never stored in Intellirent’s system.
NOTE: A credit report will not be pulled when authenticating an Organization Administrator account.
Blocked User
Only Organization Administrators are required to complete the Intellirent-Experian authentication. Learn more about Organization roles.
When an Organization Administrator has not completed the Experian Authentication, all other users in the Organization will not be able to access their account.
Organization users that are blocked will see the following message.
Still need help? Contact our live support team.