Two-Factor Authentication (2FA)

Two-step authentication or Two-step verification is a security method of confirming your identity by utilizing a password and a second factor such as your personal mobile device. 

Online and off, Intellirent is designed with security and privacy as our backbone.

Enabling Two Factor Authentication

Set up Two Step Authentications in your Settings drop down menu.  

Click on Security.

Click on the toggle next to Disabled to switch it to Enabled. 

Once enabled, you will be asked to enter in the mobile phone number you'd like your verification code sent to.

After entering the mobile phone number, you will be sent an initial verification code via SMS. When you receive this code, enter it in the window that pops up.

Your account should now be verified for two-factor authentication.

Disabling Two Factor Authentication

If you would like to disable two factor authentication after setting it up, you can also do so from your settings.

Switch the toggle from Enabled to Disabled. Then enter the phone number you'd like the disable verification code sent to. Click Send SMS.

Once you receive the disable verification code, enter it in the Verification Code box. Click Verify Number.

Your phone number will be verified and two factor authentication will be disabled. You can toggle this setting on and off at any time should you wish to update it again.

Changing associated phone number for Two Factor Authentication

Your mobile number used for 2FA can be changed by going to your Settings page and clicking on the Security tab.

Click Change Mobile Number.

Once you receive the change verification code to the current 2FA mobile number, enter it in the Verification Code box. Click Verify Number.

Enter the new mobile number you'd like to use and click Send SMS.

Enter the newly received code in the Verification Code box. Click Verify Number. You will be redirected back to the Security tab with the mobile number changed successfully.

Still need help? Submit a support request here.