The Intellirent integration initiated through Rent Manager automates property updates and populates application data at the push of a button.
IN THIS ARTICLE
- Configure Online Listings Filters
- Request Activation
- Properties
- Applications
- Send disabled
- Merge Prospects
Configure Online Listings Filters
Before Intellirent can enable your integration, please check that the following steps can be completed in your Rent Manager account.
Rent Manager requires that Intellirent application data contain Rent Manager property data.
Follow the steps outlined in the Integration Onboarding Guide to automatically send Rent Manager property/unit updates to your Intellirent Organization user accounts.
Request Activation
To activate the integration, from your Rent Manager account, navigate to your Available Integrations screen. Administration > Customization > Available Integrations
From Available Integrations, search "Intellirent", then click Request Activation. Our team will be notified of your request and a representative will be in contact.
Properties
Once the Rent Manager Online Listings is configured and the activation request is accepted, Intellirent will begin to receive available rental data.
Intellirent Properties will be updated on the hour, every hour between 8 AM and 6 PM, Eastern.
Applications
Intellirent's Rent Manager integration helps teams quickly populate Intellirent application data into Rent Manager as a Contact in a Prospect record. Each potential renter/applicant will be a Contact within the Prospect record.
Send button
An application file can be sent from the Applicant Details or the Renter Resume.
From the Application Details:
From the Renter Resume:
Resend button
When resending the application file from Intellirent to your Rent Manager account, the previously created Prospect record and Contacts within that Prospect record will be updated with any data that was newly collected after the initial send.
Send button disabled
The Send button will be disabled for reasons related to the associated Desired Rental.
Rent Manager will only accept application data if that application data includes Rent Manager property data.
If the associated Desired Rental was not published through the integration, Rent Manager will not accept the application data, therefore, the application cannot be sent and the Send File button will be disabled.
You may choose to edit the Desired Rental at any time from the Applicant Details. Learn more
Custom address
The potential renter did not select a Published Property as their Desired Rental when applying, instead the renter selected Other, then typed in an address.
If the associated Desired Rental was not published through the integration, Rent Manager will not accept the application data, therefore, the application cannot be sent and the Send File button will be disabled.
NOTE: If you would like to prevent a renter from entering a custom address, please reach out to your Intellirent representative to request that the custom address option be removed on your application.
Directly published
The potential renter selected a Desired Rental and that property was published manually by the Listing Agent.
If the associated Desired Rental was not published through the integration, Rent Manager will not accept the application data, therefore, the application cannot be sent and the Send File button will be disabled.
Merge Prospects
If a Prospect and Contact record was previously created, whether manually or through a different automation source that was not the Intellirent integration, sending through the Intellirent integration will create a duplicate Prospect record.
To mitigate the issue, Rent Manager provides the ability to copy one prospect and all contacts on that account into another current prospect or current tenant account.
Reference Rent Manager's Help Center: Merge Prospects
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