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Simone

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Latest activity by Simone
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    Simone created an article,

    How do I move applications within my Organization?

    As a Managing Agent, you can move applications to different agents or properties. To do this, go to the Applicant Details by clicking on the applicant's name.  To the right and under the applicant...

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    Simone created an article,

    What is a Managing Agent account?

    Managing Agent accounts are top tier account type that help leasing teams manage their applications across an organization.  Managing Agents are able to: See all applications & all properties ...

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    Simone created an article,

    How do I add a new agent to my organization?

    Navigate to the drop down by your name and click on Organization.     Enter the email address for the new account you would like to add to your Organization, select the level of authorization then...

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    Simone created an article,

    What is an Organization?

    Organizations help leasing teams stay organized. There are different agent account types with different user-functions within an Organization.  1. A Managing Agent is able to view all properties...

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    Simone created an article,

    How do I contact support?

    Both you and your renters can reach a live support representative at anytime from the Help button at the bottom left of your account dashboard.  Or, submit a ticket here. Please provide as much...

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    Simone created an article,

    How do I reset my password?

    If you are locked out of your account and need to reset your password, click HERE.   For Agents ONLY: If you are logged into your account and would like to change/reset your password, you can do th...

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    Simone created an article,

    Where do I find the settings?

    The settings to your account will be found by clicking on the drop down by your name at the top right corner of your dashboard.    Click on > Settings.   Once in Settings, you can navigate to ...

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    Simone created an article,

    My properties are not syndicating.

    Please check that the address is correctly published on Intellirent. All listing sites require a full address. If you feel you need to hide the exact address, you can utilize the Hide Address funct...

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    Simone created an article,

    Can I hide my address when using syndication?

    Yes, when adding or editing a property you will see an option to Hide Address on the first page in the pop up modal.      If you have already published a property, you will see the same option whe...

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    Simone created an article,

    What do the fraud indicators mean on the credit report?

    Intellirent receives credit reports and background checks directly from TransUnion. All information is then delivered to you as an Intellirent client. The credit report data from TransUnion is neve...