Simone
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Activity overview
Latest activity by Simone-
Simone created an article,
Can I hide my address when using syndication?
Yes, when adding or editing a property you will see an option to Hide Address on the first page in the pop up modal. Click on +Add a Property At the bottom left corner, check the box next to Hi...
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Simone created an article,
I received an error message, 'We were unable to verify your identity online', what do I do?
Please follow the directions that are given in the error message. Intellirent is partnered with TransUnion to provide agent/landlords with complete credit reports and nationwide background chec...
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Simone created an article,
What does the application process look like?
The application was designed to help quickly walk your renter through the steps of an online application and collect all data and documentation in one spot. *Depending on customizations, your renta...
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Simone created an article,
Support every step of the way
Technology created by real estate professionals for real estate professionals. You deserve a modern, comprehensive software and our live support team is here to help, seven days a week. Reach us ...
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Simone created an article,
How-to stay organized
Designed to help you make quick decisions. You will receive all submitted applications and supporting documents for your review. Intellirent continues to work for you helping to obtain both the cu...
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Simone created an article,
How-to communicate with renters within your account
Embedded communication tools enable you to stay connected. Compare, track and automatically record all activity and every interaction between you and your renters. Message your applicants directly...
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Simone created an article,
Will the credit pull affect my applicant's credit score?
No. The Intellirent TransUnion credit reports are a soft pull. Our direct partnership with TransUnion provides an integrated identity verification (IDV) questionnaire that needs to be completed by ...
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Simone created an article,
What is the TransUnion Identity Verification (IDV)?
Immediately after an applicant with a social security number submits payment, they will be displayed a TransUnion Identity Verification questionnaire (IDV). This is a security step that is timed a...
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Simone created an article,
What does a dash (-) mean?
If you see a dash for Employment or Tenancy that means the applicant selected either Unemployed or Self-Employed and for Tenancy they selected, "I do not rent". Is your applicant Self-Em...
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Simone created an article,
How do I resend the verification emails?
Agents can resend the verification emails and the authorization to release forms from the Applicant Details Page. Go to the Applicant Details page by clicking on the applicant's name. Click on t...