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Simone

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Latest activity by Simone
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    Simone created an article,

    How do I manually complete the verifications?

    To complete the verifications manually, click on the verification you would like to complete. You can do this from the Applicants list view or the Applicant Details page.    Applicant list view   A...

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    Simone created an article,

    How do I move a listing to a different account?

    Once you have Agents or Sub-Agents in your Organization, you can move listings into different accounts. To do this, navigate to your published Listings. Click on the agent's name.      Moving a l...

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    Simone created an article,

    How do I move a property to a different account?

    Once you have Agents or Sub-Agents in your Organization, you can move properties into different accounts.  To do this, navigate to your published properties. Click on the agent's name.    From the...

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    Simone created an article,

    What is an Organization?

    Intellirent's Organization feature helps teams stay organized and working together in one spot. There are 3 different tiers, or account types within an Organization.  1. Managing Agent account type...

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    Simone created an article,

    How can I stop the tenancy verification process?

    To stop the automated tenancy verification process for submitted applications, you should move the application to the Archived, Approved or Denied folder. If you do not move an application from the...

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    Simone created an article,

    Why is the first photo on Zillow/Trullia/Hotpads different from what I posted?

    This is a Zillow Group feature which uses a complex algorithm to determine which photo uploaded for a listing will most likely elicit user engagement when it is viewed in search results. Zillow Gro...

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    Simone created an article,

    How do I contact support?

    Both you and your renters can reach a live support representative at anytime from the Help button at the bottom left of your account dashboard.  Or, submit a ticket here. Please provide as much...

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    Simone created an article,

    How do I reset my password?

    If you are locked out of your account and need to reset your password, click HERE.   For Agents ONLY: If you are logged into your account and would like to change/reset your password, you can do th...

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    Simone created an article,

    Where do I find the settings?

    The settings to your account will be found by clicking on the drop down by your name at the top right corner of your dashboard.    Click on > Settings.   Once in Settings, you can navigate to ...

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    Simone created an article,

    My properties are not syndicating.

    Please check that the address is correctly published on Intellirent. All listing sites require a full address. If you feel you need to hide the exact address, you can utilize the Hide Address funct...