Alex
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Is the credit check a hard or soft pull?
A soft inquiry! When the applicant submits their application data online, they are requesting the release of their information directly with Experian. Members receive a full comprehensive report, w...
Background Checks: Criminal & Housing Court Records
Agents benefit from quick access to records from nearly 700 sources for public criminal and housing court reports that are enhanced with data reported directly to Experian. An agent will find any c...
No Credit Score, Status or Error Message
In order for an agent to obtain potential renter information for screening, a renter must allow the release of their information. A renter completes the required steps, agrees to terms, pays and su...
Can applicants enter an ITIN instead of SSN?
Intellirent captures ITINs for an Agents record-keeping only. At this time, Experian does not use ITINs for identity verification or generating credit and background reports. To generate a report, ...
Authenticate your account through Experian
Intellirent is pleased to announce our new reseller partnership with Experian! How do you benefit? Enhanced Fraud Protection: By leveraging Experian's advanced fraud detection your team's compli...
My applicant has a dash (-) instead of a credit score on their application. What does this mean?
The dash you see in place of a credit score means the applicant has either, not submitted payment and agreed to the release of their information, or they have not passed the TransUnion IDV question...
My applicant has a frozen credit file
If your applicant thinks they may have a freeze on their credit report, they will need to contact TransUnion directly and as soon as possible for reports to be returned to you. TransUnion has a de...
My applicant has a dash (-) instead of a credit score on their application. What does this mean?
Question My applicant has a dash (-) instead of a credit score on their application. What does this mean? Answer The dash you see in place of a credit score means the applicant has either, not subm...
Why am I seeing Not Enough Data instead of a credit score?
Not Enough Data means the applicant's identity has been verified, they passed TransUnion's IDV security step, and the credit report has been returned, but the applicant does not have enough credit ...
My applicant has a frozen credit file
If your applicant thinks they may have a freeze on their credit report, they will need to contact TransUnion directly and as soon as possible for reports to be returned to you. TransUnion has a de...