If you or your applicant need to contact TransUnion directly, TransUnion customer support is available 5 days a week at (866) 775-0961. Press 1 for customer service.
Hours of Operation:
Monday – Friday: 7:00 a.m. – 3:00 p.m. (MT)
Saturday – Sunday: Closed
Alternatively, TransUnion can be reached by email at firstname.lastname@example.org.
TransUnion has a dedicated security freeze line in case your applicant has a frozen account. That number is, (888) 909-8872.
Still need help? Submit a support request here.
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