How do I contact TransUnion?

If you or your applicant need to contact TransUnion directly, TransUnion customer support is available 5 days a week at [phone]. Press 1 for customer service. 

Hours of Operation:

Monday – Friday: 7:00 a.m. – 3:00 p.m. (MT)

Saturday – Sunday: Closed 

Alternatively, TransUnion can be reached by email at [e-mail]. 

TransUnion has a dedicated security freeze line in case your applicant has a frozen account. That number is,  [phone]. 

Still need help? Submit a support request here.