Intellirent receives credit reports and background checks directly from TransUnion. All information is then delivered to you as an Intellirent agent to review.
What?
Fraud indicators are 'warnings' or 'notices' from TransUnion about the applicant that the person reviewing should be aware of.
Why?
Fraud indicators can appear if, for example, a social security number was recently issued, has been reported as a deceased person (or never issued) by the Social Security Administration, or if data entered on an application was input incorrectly.
Other reasons for alert messages might include the use of a commercial/institutional address, the use of a social security number or surname does not match what is on file, or a minimum of four inquiries that have been made against the file within the last 60 days.
How?
The reason for the alert might be something as simple as an invalid zip code, but to you as an agent/ landlord, TransUnion suggests you review and follow the outlined steps for each indicator below.
The credit report data from TransUnion is never manipulated or edited by Intellirent in any way. Intellirent also cannot edit a credit report. If it is found that the applicant has entered application data incorrectly, please ask your applicant to contact Intellirent support to assist in updating their application.
Current address mismatch - input does not match file
Applicant's prior address has been associated with fraudulent activity
Address submitted has been reported more than once
Input/file address, SSN, or telephone number reported by more than one source
Current address mismatch - input does not match file
- Applicant may be in a temporary residence.
- Applicant may be an employee or resident at the commercial site.
- Applicant may live above or in close proximity to the commercial site.
Suggested actions
- Verify the address through other sources, such as the White Pages, Google Maps, directory assistance, etc.
- Verify other information included in the application:
- Phone number (contact the applicant using the phone number provided)
- Employment
Applicant's prior address has been associated with fraudulent activity
- This consumer has been a reported victim of fraud and has filed an identity theft report.
Address submitted has been reported more than once
Generally, this message will appear in conjunction with other fraud indicator messages and will provide a stronger indication of potential fraud.
- Applicant may have been a victim of account takeover.
- A fraud perpetrator may have used some of the input or file information to fraudulently obtain credit.
Suggested actions
- Evaluate other fraud indicator messages; proceed with recommended action provided for those messages.
Input/file address, SSN, or telephone number reported by more than one source
Generally, this message will appear in conjunction with other fraud indicator messages and will provide a stronger indication of potential fraud.
- Applicant may have been a victim of account takeover.
- A fraud perpetrator may have used some of the input or file information to fraudulently obtain credit.
Suggested actions
- Evaluate other fraud indicator messages; proceed with recommended action provided for those messages.
SSN may be invalid - it was either very recently or never issued by the Social Security Administration
The message was generated to assist customers in determining when, where and the age of the consumer to whom the SSN was issued.
- The SSN, if recently issued, may belong to a recent immigrant, foreign national or minor.
Negative estimated age may indicate misuse of an SSN. - TransUnion defines recently issued with the last 7 years.
Suggested actions
- Verify the accuracy of the input SSN.
- Check for a negative number, indicating an SSN was issued before the date of birth.
- Check for recent year issued and year range selected (two, five or ten), which may indicate use of a minor's SSN or an SSN issued late in life.
- Compare the DOB on an application to the estimated age obtained.
- Verify other information on the application:
- Employment
- Address history
Again, Fraud indicators are 'warnings' or 'notices' from TransUnion about the applicant that the person reviewing should be aware of. Agents can use this data side by side with the knowledge that agent's know of the renter.
The credit report data from TransUnion is never manipulated or edited by Intellirent in any way. If it is found that the applicant has entered application data incorrectly, please ask your applicant to contact Intellirent support to assist in updating their application.
Agents and applicants are encouraged to Contact TransUnion for specific questions on the credit report that is associated with their account.
Should you see a fraud indicator on the screening report that isn't covered in the above list, please contact TransUnion ShareAble customer support at (833) 458-6338 for further assistance.
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