If you are needing to deny an applicant for any reason, including credit, you can generate a pre-populated Adverse Action letter.
To find the Adverse Action letter, go to the Applicant Details page and select the options icon on the right of the renter's initials then select Move to Denied.
A modal will pop up allowing you an opportunity to download the Adverse Action letter. Hit Download.
The adverse action letter will have the applicant's pre-populated information on the letter. Review the downloaded pdf and send at your convenience.