Why is income still pending?

Question

Why is income still pending?

Answer

The Income and Pet are actionable items for you. The supporting documents your applicant has attached to their application will be displayed to you and will require your review.   

To complete this, you can click the yellow circle next to "Income" or click on the applicant's name to go into the Applicant Details page, then click on the Proof of Income icon. 

The Income modal will pop up to display your applicant's attachments for income. You will review the income your applicant has "Stated" in their application, review the supporting docs to ensure you agree with the stated income, then add the amount you verified. Intellirent will automatically calculate any difference.  

Then accept or deny the income to complete the verification. Accepting turns Income green, denying turns Income red.

*Acceptance or denial of any actionable item will never be directly communicated to your applicant. Color coding is one way Intellirent helps you efficiently manage your applications.